At this time, we do not sell directly through our website. Instead, we use our website as a catalog of parts we regularly receive and may have available.

If you find a part you are interested in, please contact our sales team by email. We will review your request, answer any follow-up questions, and provide an estimate for the item.

If you would like to move forward with the order, we ask that you send us a purchase order (PO). Once a PO is received, orders are typically processed within 3 business days, with many shipping sooner.

After your order ships, our sales team will provide tracking information and send an invoice through the appropriate channels.

Many of the items listed on our website are available to order, and we encourage customers to reach out to us about any specific parts they are looking for.

Because we work primarily with used parts, we are not always able to maintain a perfectly up-to-date inventory count for every item at all times. Managing used inventory is an ongoing process, and quantities can change frequently. In addition, all items are tested before shipment, so availability may vary at any given time.

For the most accurate information on stock and availability, please contact our sales team directly.

A purchase order is not required, but we have found that it is the most common ordering process for casinos and many of our customers.

If you would prefer to place an order without a PO, we ask that payment be made prior to shipment.

Yes. If you do not see the part you are looking for on our website, we still encourage you to reach out to our sales team.

Our website is only a catalog of parts we regularly receive and may have available, but it does not represent everything we currently have in stock or everything we may be able to source. If you send us the part number, description, or even a photo when available, our team will do its best to help identify and locate the item for you.

Yes. We regularly purchase used slot machines, surplus parts, and other gaming-related equipment.

If you have inventory available, please reach out to our team with any details you can provide, such as manufacturer, model, quantity, condition, and photos if available. This helps us review what you have and determine whether it may be a fit for our current needs.

Because we work primarily with used parts, we generally do not accept returns. All parts are cleaned, tested, and inspected before shipment to help ensure they are in working condition before they leave our facility.

While we do not offer returns, we do typically work with customers when an item is found to be defective. All parts are cleaned and tested prior to shipment, but if there is an issue with a part you receive, please contact our sales team and we will review the situation. In many cases, we will replace defective items when appropriate.

If your order arrives damaged, please contact our sales team as soon as possible. We recommend including photos of the damaged packaging and item so we can review the issue quickly. All parts are cleaned and tested before shipment, and we will work with you to determine the best next step.n